Customer Satisfaction

Customer Satisfaction

A compilation of HousingZone's articles, surveys, ideas, trends, and tips on customer satisfaction for residential builders, remodelers, and architects serving the residential construction industry.



Mansion exterior green gables design & restoration

Photos courtesy of Green Gables Design & Restoration

Features

"You never want to get to the next phase and realize somebody's not happy."

 

Couple with construction manager wearing a hard hat
Features

Custom home builders share how managing client expectations can eliminate drama and create a better customer experience

Craig McMahon Headshot
Features

Craig McMahon, principal of Craig McMahon Architects, San Antonio writes about how dealing with clients is kind of like marriage counseling.

Chinese Zodiak Board
Features

Foreign buyers are playing a significant role in new-home sales and understanding the international nuances of negotiating can help close a deal

Kevin Hansen headshot
Features

Building a solid, trusting relationship with your clients is the first rule

Pages

WINTER 2019

This Month in Custom Builder

Products

Dura Supreme Cabinetry has launched a new selection of stains.

Features

A hidden library door gives this new custom-built house the quirkiness of an old home.

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