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I despise the term Knowledge WorkerWhy? Let’s start with the definition of Knowledge Worker and you can judge for yourself.

What if I told you there was a simple way to increase the production of your sales reps to provide a competitive advantage for your remodeling company and ultimately improved profitability and customer retention?

Six months ago we asked Bob Toll, the executive chairman of Toll Brothers, how he saw the market recovery playing out. Back then the home building market was clearly improving, but the extent and path of the recovery were hazy.

There are some characteristics that should be embedded in any New Product Development (NPD) process.

In an earlier blog post, I talked about being inspired by the home improvement shows on HGTV. But I know at least one builder who gets design ideas from other types of television programs, such as dramas and reality shows.  

The housing market has changed so drastically in the last few years that it can be difficult for builders to stay current with their plan portfolio. Most every builder I work with has old plans they are offering that either need to be reworked or let go.

 

Comas :: 2

Broken bones :: 21

Surgeries :: 23

Concussions :: 100+

Stitches :: 300+

 

Would you ever use Twitter to announce your family dinner is being served?

Remodelers, are you ready for more work? The Joint Center for Housing Studies (JCHS) of Harvard University recently unveiled the report, “The U.S.

Art and architecture lovers, rejoice: Tour season is about to begin at architect Philip Johnson’s Glass House campus in New Canaan, Conn.

It has been long been said that “homebuilding is a local business” and as much as I’d like to think that Lean always transcends locality, that is not always the case.

Like Reese Witherspoon in a romantic comedy, this house flat out exudes charm. It’s a simple ranch that hits all the key marketing hot spots for today’s buyer. The open plan and long site lines also help it to live a whole lot larger than what it is.

Let’s take a closer look:

M. Night Shyamalan, the director of The 6th Sense, was opposed to including what has become one of the most memorable movie lines of all-time “I see dead people.”  

Seattle architect Ross Chapin has been designing and writing about small homes for 30 years. Examples of Chapin’s work can be found in various parts of the country.

Working at my second office yesterday (Starbucks), two latino twenty-somethings and their language choices caught my attention.  

Recent house-price gains and a shrinking backlog of homes for sale suggest that we are at the front end of a seller’s market. This new reality is as much a surprise as was the unexpectedly strong rise in new-home sales during 2012. 

There’s an interesting article in the March 25 issue of Time magazine called “10 Big Ideas” (read the digital version here). Some of the ideas are fanciful, but idea #2 resonated with me: Shrink your living space.

The overriding principle of Lean Design is marketability. The winning combo is to make the home simple and efficient to build while having an elevation that will blow your face off.

Quality is not about tunnel vision, a focus only on the reduction of variation in production alone. Quality is no longer just about the product, but the management of all operations and should be integrated into all aspects of a business.

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SUMMER 2018

This Month in Custom Builder

Products

The Dorrance collection of bath accessories includes a wall-mounted faucet, tub fillers, and bidet and shower sets

Features

Custom home builders share how managing client expectations can eliminate drama and create a better customer experience

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