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To a remodeling contractor, saying “no” to a potential client could possibly be the best decision you make for your company.

 

A new theme park just opened in Houston, and it’s not Six Flags. MainStreet America is a collection of 12 show homes, ranging from 1,800 to 6,000 square feet and representing a smorgasbord of architectural styles.

I read thousands of customer surveys every year – THOUSANDS!  This customer insight gives me a unique perspective on many home building topics, like today’s “Finding Your Special Agent 007s For Huge Sales Increases."

This thing will change your life.

 

It may appear to be another timemarking commodity. 

It’s not.

 

There’s a new business buzzword spreading like Strep Throat. I’m betting it’s still in the early adoption phase, but these viral epidemics (pandemics?) move quickly. 

After my January 2013 article in Professional Builder, “3 Ways to Huge Profits Through Lean Design,” was published, I was thrilled to get a shout-out from a faithful reader regarding a costly insulation mistake. It was too good not to share. Here is what he wrote:

Michelle Jennings Wiebe is helping to spread the message that new homes are better than resales.

When I travel with my wife, or sometimes just run to the grocery, cleaners or hardware store, she frequently has to remind me, “Scott, remember, you are NOT in charge here.” Many of you fellow Leanistas know the drill.

This pottery is the future.

OK, not the pottery itself. 

What the pottery represents… is the future.

 

Our future. 

 

 

When I was part of a growing home building company we learned to be on guard for the newest “technology” coming down the pike that promised to revolutionize our home building business.

 

Studies show that across industries Cost of Quality (Failure, Appraisal & Prevention) is: 2.6-4% of sales revenue.

In the construction industry the Cost of Quality profile is:

70% spent on Failure Costs

25% on Appraisal Costs and only

Did you know that Bronson Pinchot has a show on the DIY Network? That’s right, folks — Balki renovates houses!

Green building has touched nearly every new-home price point in urban areas as well as the suburbs.

 

Yesterday we revisited the information-gathering tactics of The Master of the Senate - Lyndon B. Johnson.  

 

Why has high school Spanish failed so many students? 

It is not a secret to regular readers that increasing a home builder’s customer satisfaction increases referral sales.  Many home builders blow away the 15% national average of referral sales and achieve 40-50%, by virtue of meeting the customers’ hierarchy of needs and having in place a respectf

Today we have a ranch (or if you are on the East Coast, a rambler) to review. It is a Lean Design with a ton of amenities, and it is a beauty. I’m betting Brent Musburger would have a field day with this looker. Let’s explore further:

I subscribe to the print editions of several publications, including Architectural Digest. Go ahead and call me old school — I know I’m not the only one who prefers to flip through the pages of a glossy magazine when there’s a big story beckoning.

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SPRING 2018

This Month in Custom Builder

Products

Whitebark, boasts a brighter color palette influenced by sun-whitened poplar trees

Features

Details are the thread that tie environments together

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