Customer Satisfaction

Customer Satisfaction

A compilation of HousingZone's articles, surveys, ideas, trends, and tips on customer satisfaction for residential builders, remodelers, and architects serving the residential construction industry.



Craig McMahon Headshot
Features

Craig McMahon, principal of Craig McMahon Architects, San Antonio writes about how dealing with clients is kind of like marriage counseling.

Kevin Hansen headshot
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Building a solid, trusting relationship with your clients is the first rule

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Defining and articulating what is a professional in remodeling or new construction is tougher than in some other industries.

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Your custom building clients come from all walks of life. But they have one thing in common: They are successful, and they have money. And more often than not, your clients are wealthy because they spend wisely.

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Confidence. Such a simple word but also a word that may have more to do with your success or failure than any other.

Pages

SPRING 2018

This Month in Custom Builder

Products

Whitebark, boasts a brighter color palette influenced by sun-whitened poplar trees

Features

Details are the thread that tie environments together

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